Data Breach Notifications

Entity Information

  • Type of Organization: Financial Services
  • Entity Name: KeyBank
  • Street Address: 127 Public Square
  • City: Cleveland
  • State, or Country if outside the US: Ohio
  • Zip Code: 44114

Submitted By

  • Name: Daniel M. Hoye
  • Title: Chief Privacy Officer
  • Firm name (if different than entity):
  • Telephone Number: 216-813-8804
  • Email Address: daniel.m.hoye@keybank.com
  • Relationship to entity whose information was compromised: Employee; Chief Privacy Officer

Breach Information

  • Total number of persons affected (including residents): 181
  • Total number of Maine residents affected: 3
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified: No
  • Date(s) Breach Occured: 05/12/2023
  • Date Breach Discovered: 05/12/2023
  • Description of the Breach:
    • Insider wrongdoing
  • Information Acquired - Name or other personal identifier in combination with: Financial Account Number or Credit/Debit Card Number (in combination with security code, access code, password or PIN for the account)

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 06/07/2023
  • Copy of notice to affected Maine residents: Consumer Notification Letter.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: 2 years ; Equifax Complete Premier; credit monitoring and identity theft protection