Data Breach Notifications

Entity Information

  • Type of Organization: Healthcare
  • Entity Name: Frax Outsourcing, a subsidiary of TheKey, LLC
  • Street Address: 7777 Fay Avenue, Suite 210
  • City: La Jolla
  • State, or Country if outside the US: CA
  • Zip Code: 92037

Submitted By

  • Name: Damon Silver
  • Title: Attorney
  • Firm name (if different than entity): Jackson Lewis P.C.
  • Telephone Number: 212-545-4063
  • Email Address:
  • Relationship to entity whose information was compromised: Attorney

Breach Information

  • Total number of persons affected (including residents): 12,005
  • Total number of Maine residents affected: 1
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 11/02/2022 – 11/15/2022
  • Date Breach Discovered: 06/19/2023
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Social Security Number

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 09/23/2023
  • Copy of notice to affected Maine residents: Individual Notification Letter (Copy) (9.22.23).pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: IDX - 12 months - Identity theft protection and credit monitoring