Data Breach Notifications

Entity Information

  • Type of Organization: Other Commercial
  • Entity Name: Convergent Outsourcing, Inc.
  • Street Address: 800 SW 39th St. Suite 100
  • City: Renton
  • State, or Country if outside the US: WA
  • Zip Code: 98057

Submitted By

  • Name: Reena Bajowala
  • Title: Partner
  • Firm name (if different than entity): Ice Miller LLP
  • Telephone Number: 3127266220
  • Email Address: Reena.Bajowala@icemiller.com
  • Relationship to entity whose information was compromised: Legal Counsel

Breach Information

  • Total number of persons affected (including residents): 640906
  • Total number of Maine residents affected: 1296
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified: Yes
  • Date(s) Breach Occured: 06/17/2022
  • Date Breach Discovered: 06/17/2022
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Social Security Number

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 10/26/2022
  • Copy of notice to affected Maine residents: Project Wolf - FINAL - Gen-1 Individual Notification Letter.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: 12 months. Single credit bureau monitoring, cybserscan services, identity theft insurance, and managed identity restoration