Data Breach Notifications

Entity Information

  • Type of Organization: Financial Services
  • Entity Name: KeyBank National Association
  • Street Address: 127 Public Square
  • City: Cleveland
  • State, or Country if outside the US: OH
  • Zip Code: 44114

Submitted By

  • Name: Doreen Dehil
  • Title: Privacy Compliance Officer
  • Firm name (if different than entity):
  • Telephone Number: 216-689-4414
  • Email Address: doreen_dehil@keybank.com
  • Relationship to entity whose information was compromised: employee

Breach Information

  • Total number of persons affected (including residents): 2
  • Total number of Maine residents affected: 2
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified: No
  • Date(s) Breach Occured: 04/1/2020
  • Date Breach Discovered: 3/10/2023
  • Description of the Breach:
    • Inadvertent disclosure
  • Information Acquired - Name or other personal identifier in combination with: Social Security Number

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 3/31/2023
  • Copy of notice to affected Maine residents: Maine AG sample notice.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: 24 months Equifax Complete Premier ID theft protection and credit monitoring