Data Breach Notifications

Entity Information

  • Type of Organization: Other Commercial
  • Entity Name: Rugged Solutions America, LLC d/b/a Rugged Notebooks
  • Street Address: 100 Dunbar Street
  • City: Spartanburg
  • State, or Country if outside the US: South Carolina
  • Zip Code: 29306

Submitted By

  • Name: Brandon Roberts
  • Title: Chief Operating Officer
  • Firm name (if different than entity):
  • Telephone Number: (706) 302-5710
  • Email Address: brandon.roberts@ruggeddepot.com
  • Relationship to entity whose information was compromised: Chief Operating Officer

Breach Information

  • Total number of persons affected (including residents): 15
  • Total number of Maine residents affected: 1
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 06/27/2022
  • Date Breach Discovered: 08/15/2022
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Financial Account Number or Credit/Debit Card Number (in combination with security code, access code, password or PIN for the account)

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 08/25/2022
  • Copy of notice to affected Maine residents: Rugged Solutions America, LLC - Notice of Data Event - ME - Exhibit 1.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: 12 months, Experian, Credit monitoring and identity restoration.