Data Breach Notifications

Entity Information

  • Type of Organization: Other Commercial
  • Entity Name: Serco, Inc.
  • Street Address: 12930 Worldgate Drive, Suite 600
  • City: Herndon
  • State, or Country if outside the US: Virginia
  • Zip Code: 20170

Submitted By

  • Name: Laura E. Jehl
  • Title: Partner
  • Firm name (if different than entity): Willkie Farr & Gallagher LLP
  • Telephone Number: (202)303-1056
  • Email Address:
  • Relationship to entity whose information was compromised: Attorney

Breach Information

  • Total number of persons affected (including residents): 10140
  • Total number of Maine residents affected: 39
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified: No
  • Date(s) Breach Occured: 05/31/2023
  • Date Breach Discovered: 07/03/2023
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Social Security Number

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 08/01/2023
  • Copy of notice to affected Maine residents: Individual Notification Letter - 1-XX - 8.1.23.pdfMaine Appendix.pdf
  • Date of any previous (within 12 months) breach notifications: N/A
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: One-year complimentary identity theft protection and credit monitoring services through NortonLifeLock