Data Breach Notifications

Entity Information

  • Type of Organization: Financial Services
  • Entity Name: TIAA, FSB
  • Street Address: 301 W. Bay Street
  • City: Jacksonville
  • State, or Country if outside the US: Florida
  • Zip Code: 32202

Submitted By

  • Name: Farrell Wilkerson
  • Title: Associate General Counsel, TIAA Bank Privacy
  • Firm name (if different than entity):
  • Telephone Number: 904-686-3631
  • Email Address: farrell.wilkerson@tiaa.org
  • Relationship to entity whose information was compromised: entity

Breach Information

  • Total number of persons affected (including residents): 161
  • Total number of Maine residents affected: 1
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 03/04/2020-08/14/2020
  • Date Breach Discovered: 08/25/2020
  • Description of the Breach:
    • Insider wrongdoing
  • Information Acquired - Name or other personal identifier in combination with: Social Security Number

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 09/23/2020
  • Copy of notice to affected Maine residents: TIAA Bank Breach Notification Template.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: 2 years, Experian IdentityWorks