Data Breach Notifications

Entity Information

  • Type of Organization: Other Commercial
  • Entity Name: City Facilities Management (US) LLC
  • Street Address: 8211 Cypress Plaza Drive
  • City: Jacksonville
  • State, or Country if outside the US: Florida
  • Zip Code: 32256

Submitted By

  • Name: Peter Marta
  • Title: Partner
  • Firm name (if different than entity): Hogan Lovells
  • Telephone Number: 2129183528
  • Email Address:
  • Relationship to entity whose information was compromised: Counsel

Breach Information

  • Total number of persons affected (including residents): 1854
  • Total number of Maine residents affected: 14
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified: Yes
  • Date(s) Breach Occured: 05/31/2023
  • Date Breach Discovered: 11/30/2023
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Social Security Number

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 12/28/2023
  • Copy of notice to affected Maine residents: Individual Notice Letter(US) City_Facilities_Management_L01_SAS_1.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: See attached letter.