Data Breach Notifications

Entity Information

  • Type of Organization: Other Commercial
  • Entity Name: Retirement Clearinghouse
  • Street Address: 1916 Ayrsley Town Blvd Suite 200
  • City: Charlotte
  • State, or Country if outside the US: North Carolina
  • Zip Code: 28273

Submitted By

  • Name: Taujauna Howard
  • Title: Senior Vice President & Senior Finance and Risk Officer
  • Firm name (if different than entity):
  • Telephone Number: 704-248-5871
  • Email Address:
  • Relationship to entity whose information was compromised: Senior Vice President & Senior Finance and Risk Officer

Breach Information

  • Total number of persons affected (including residents): 10,509
  • Total number of Maine residents affected: 60
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 03/15/2023-03/16/2023
  • Date Breach Discovered: 04/28/2023
  • Description of the Breach:
    • Other
    • If other, please specify: Phishing
  • Information Acquired - Name or other personal identifier in combination with: Social Security Number

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 05/12/2023
  • Copy of notice to affected Maine residents: Retirement Clearinghouse - Notice of Data Event - ME.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: Experian Identity Works 12 months