Data Breach Notifications

Entity Information

  • Type of Organization: Other Commercial
  • Entity Name: medQ, Inc.
  • Street Address: 1400 Preston Rd., #400
  • City: Plano
  • State, or Country if outside the US: Texas
  • Zip Code: 75093

Submitted By

  • Name: Daniel Pepper
  • Title: Partner
  • Firm name (if different than entity): Norton Rose Fulbright US LLP
  • Telephone Number: 212 318 3446
  • Email Address:
  • Relationship to entity whose information was compromised: Attorney

Breach Information

  • Total number of persons affected (including residents): 54,353
  • Total number of Maine residents affected: 2
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 12/20/2023 to 12/26/2023
  • Date Breach Discovered: 12/26/2023
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with:

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 02/23/2024
  • Copy of notice to affected Maine residents: US 12-month.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: 12 months of Equifax 1B Credit Watch Gold monitoring