Data Breach Notifications

Entity Information

  • Type of Organization: Financial Services
  • Entity Name: New York Life Insurance Company
  • Street Address: 51 Madison Avenue
  • City: New York
  • State, or Country if outside the US: NY
  • Zip Code: 10010

Submitted By

  • Name: Linda Beebe
  • Title: Associate General Counsel
  • Firm name (if different than entity):
  • Telephone Number: 2125764644
  • Email Address: linda_e_beebe@newyorklife.com
  • Relationship to entity whose information was compromised: employee

Breach Information

  • Total number of persons affected (including residents): 30167
  • Total number of Maine residents affected: 38
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 5/30/23 to 5/31/23
  • Date Breach Discovered: 5/31/23
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Social Security Number

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 10/23/23
  • Copy of notice to affected Maine residents: EXPERIAN_Job42811d22_AndesaServices.pdf
  • Date of any previous (within 12 months) breach notifications: 8/10/23; 8/11/23; 8/21/23
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: 12 Months of Experian IdentityWorks: Provides a copy of Experian credit report, actively monitors Experian file for indicators of fraud, provides identity restoration specialists, and provides $1 million identity theft insurance.