Data Breach Notifications

Entity Information

  • Type of Organization: Financial Services
  • Entity Name: The Northwestern Mutual Life Insurance Company
  • Street Address: 720 E Wisconsin Ave
  • City: Milwaukee
  • State, or Country if outside the US: United States
  • Zip Code: 53202

Submitted By

  • Name: Stephanie Crites
  • Title: Assistant Director - Incident Response
  • Firm name (if different than entity):
  • Telephone Number: 4146656263
  • Email Address:
  • Relationship to entity whose information was compromised: Employee

Breach Information

  • Total number of persons affected (including residents): 887
  • Total number of Maine residents affected: 1
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified: No
  • Date(s) Breach Occured: 10/29/2023 - 11/02/2023
  • Date Breach Discovered: 01/24/2024
  • Description of the Breach:
    • Other
    • If other, please specify: Third-party service provider system breach
  • Information Acquired - Name or other personal identifier in combination with:

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 02/07/2024
  • Copy of notice to affected Maine residents: Vanguard Proactive Notification Letter.pdf
  • Date of any previous (within 12 months) breach notifications: 08/07/2023
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: 12 Months provided by Experian - IdentityWorks: identity protection support focused on immediate identification and resolution of identity theft. In the event compromise of personal information is confirmed, Vanguard has agreed to send a supplemental notice letter offering a total of at least 24 months of credit monitoring to all impacted individuals. NM is proactively monitoring and prepared to respond as new information from Vanguard or IMS becomes available to us.