Data Breach Notifications

Entity Information

  • Type of Organization: Financial Services
  • Entity Name: Varo Bank, N.A.
  • Street Address: 555 Montgomery St, Suite 1100
  • City: San Francisco
  • State, or Country if outside the US: California
  • Zip Code: 94111

Submitted By

  • Name: Jeff Jones
  • Title: Assistant General Counsel, Chief Privacy Officer
  • Firm name (if different than entity):
  • Telephone Number: 2679304803
  • Email Address: jjones@varomoney.com
  • Relationship to entity whose information was compromised: Assistant General Counsel, Chief Privacy Officer

Breach Information

  • Total number of persons affected (including residents): 7,007
  • Total number of Maine residents affected: 13
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 03/12/2024
  • Date Breach Discovered: 04/10/2024
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Financial Account Number or Credit/Debit Card Number (in combination with security code, access code, password or PIN for the account)

Notification and Protection Services

  • Type of Notification: Electronic
  • Date(s) of consumer notification: 05/07/2024
  • Copy of notice to affected Maine residents: Varo Bank - Notice of Data Event - Exhibit 1 - ME.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: Credit Monitoring and Identity Restoration Services, through TransUnion