Data Breach Notifications

Entity Information

  • Type of Organization: Financial Services
  • Entity Name: Massachusetts Mutual Life Company ("MassMutual")
  • Street Address: 1295 State Street
  • City: Springfield
  • State, or Country if outside the US: Massachusetts
  • Zip Code: 01111

Submitted By

  • Name: Lisa Walkuski
  • Title: Compliance Consultant
  • Firm name (if different than entity):
  • Telephone Number: 4137445002
  • Email Address:
  • Relationship to entity whose information was compromised: Employee

Breach Information

  • Total number of persons affected (including residents): 242
  • Total number of Maine residents affected: 2
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 05/29/2023
  • Date Breach Discovered: 06/23/2023
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Social Security Number

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 07/17/2023
  • Copy of notice to affected Maine residents: Maine AG letter 07192023.pdfPBI Fidelity notification letter.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: PBI provided written notice of this event to the impacted pension plan participants, two (2) of which are Maine residents, which includes 24 months of credit monitoring through Kroll.